Rock & Body Shop is a woman-owned store based in Wisconsin - now opening its doors to the world online. From selling an extensive range of healing crystals to giving athlete Reiki sessions, we’re a people-focused brand that’s passionate about all things vibes.
The founder, Ana Kat, is an experienced Reiki master and energy crystal extraordinaire. She’s worked her energy healing with athletes, learned tons about crystal, and now she’s on a mission to spread the message of energy wellness - because we all could use a little of it for boosting our everyday.
Return & Refund Policy
If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item Rock and Body Shop will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Rock and Body Shop will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.